Privacy Policy
Your privacy and data security are our top priorities at Satna Taxi Service. Last updated: August 2026.
1 Introduction
Welcome to Satna Taxi Service ("we," "our," or "us"). Operating from Street No. 3, Badri Puram, Utaili, Satna, Madhya Pradesh 485113, we are committed to protecting your personal data and respecting your privacy when you use our website, mobile interface, or contact helpline (+91 94256 68087).
This Privacy Policy outlines how we collect, store, process, and safeguard your personal details when booking local cabs, outstation travel, or airport transfer packages in Satna and surrounding regions.
2 Information We Collect
We collect information required to fulfill ride requests and provide seamless customer support:
- Personal Contact Details: Name, phone number, and email address submitted during ride booking or inquiry forms.
- Trip Details: Pickup location, destination, departure date/time, selected vehicle model (Sedan, Ertiga, Innova Crysta), and special travel requests.
- Device & Analytics Data: IP address, browser type, and page browsing patterns collected through standard web analytics to improve website performance.
3 How We Use Your Information
Ride Dispatch
To coordinate driver assignment, send SMS/WhatsApp driver details, and confirm pickup schedules.
Customer Support
To assist you 24/7 with booking updates, billing queries, or route adjustments.
Safety & Legal
To enforce safety standards, verify authentic bookings, and comply with legal directives.
Service Updates
To notify you regarding special seasonal package discounts or holiday tariffs.
4 Data Protection & Third-Party Sharing
We enforce strict data protection protocols. We do not sell, rent, or trade your personal information to third-party advertisers.
Your trip details are shared only with the assigned chauffeur and driver network strictly for trip execution. We may disclose personal data if required by law enforcement or regulatory authorities.
Privacy & Data Rights Contact
If you have questions about your personal data, wish to request data removal, or update your contact details, please contact us:
Street No. 3, Badri Puram, Utaili, Satna, MP 485113