Hassle-Free Booking

Refund & Cancellation Policy

Transparent cancellation terms and instant refund procedures for Satna Taxi Service bookings.

1 Cancellation Rules & Fee Structure

Free Cancellation

Cancel up to 6 hours before scheduled pickup time.

100% Full Refund

Within 2 - 6 Hours

Cancelled within 2 to 6 hours before trip pickup.

Minimal Fee Deducted

Less Than 2 Hours / No-Show

Driver already dispatched or customer no-show at pickup point.

Advance Non-Refundable

2 Refund Process & Timelines

Eligible refunds are processed back to your original payment method (UPI, Google Pay, PhonePe, Net Banking, or Credit/Debit Card) within 3 to 5 business days.

For instant cash advance cancellations, refunds can be processed immediately via UPI by contacting our 24/7 support desk at 09425668087.

Free Trip Rescheduling

Plans changed? You can reschedule your trip date or time for FREE up to 4 hours before pickup without any cancellation penalties.

Reschedule Trip